1. Introduction

At Kalimah Center (“Academy,” “we,” “us,” or “our”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit or use our website, https://kalimah.code-surgeon.com/ (the “Website”), including any related services, student portals, features, or communications offered by us.

By accessing or using our Website, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy.


2. What This Privacy Policy Covers

This Privacy Policy applies to personally identifiable information (“Personal Information”) that we collect when you access or use our Website and services.

Third-Party Services

This Privacy Policy does not apply to the practices of third-party companies, websites, or services that we do not own or control. We encourage you to review their privacy policies before sharing your information with them.

Public Information

Any information you voluntarily post in public areas of the Website (such as comments or forums, if applicable) may be visible to others and is not considered private.

Children’s Privacy

Kalimah Center does not knowingly collect Personal Information from children under the age of 13 without verified parental consent. If you are under 13, please do not submit personal information through the Website.

If we become aware that we have collected information from a child under 13 without appropriate consent, we will promptly delete such information.

If you believe a child has provided us with Personal Information without parental consent, please contact us at:


3. Information We Collect

A. Information You Provide to Us

We collect information you voluntarily provide, including but not limited to:

  • Full name

  • Email address

  • Phone number

  • Billing information

  • Student information (if registering a child)

  • Account login credentials

  • Messages or inquiries submitted via contact forms

  • Academic progress notes or submissions within the student portal

If you register for courses, enroll in programs, or contact us, we may store the information necessary to provide our services.

B. Payment Information

When you make payments for courses or services, payment details may be processed by third-party payment providers. We do not store full credit/debit card details on our servers.

C. Information Collected Automatically

When you visit our Website, we may automatically collect certain technical information, including:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited

  • Date and time of access

  • Referring website

Cookies

We use cookies and similar technologies to:

  • Recognize returning users

  • Improve user experience

  • Analyze Website performance

  • Store user preferences

You may disable cookies through your browser settings. However, some features of the Website may not function properly if cookies are disabled.

D. Aggregate Data

We may collect anonymized, aggregated data (such as total number of visitors or most visited pages) to improve our Website and services. This data does not personally identify you.


4. How We Use Your Information

We use your information to:

  • Provide and manage educational services

  • Process registrations and payments

  • Maintain student accounts

  • Track academic progress

  • Communicate important updates

  • Respond to inquiries and support requests

  • Improve Website functionality

  • Send relevant announcements or educational materials

We do not use student performance data for targeted advertising.


5. Data Accessibility & Retention

Access and Updates

Students and users may access, review, and update their personal information through their account dashboard (if applicable) or by contacting us directly.

Data Retention

If you cancel your account, we may retain your information for administrative, legal, or compliance purposes for up to 12 months. After this period, your Personal Information may be permanently deleted from our active systems.

Academic records may be retained longer if required for institutional, regulatory, or recordkeeping purposes.


6. Email and Communications

We may contact you via email or other communication channels regarding:

  • Course updates

  • Enrollment confirmations

  • Academic notifications

  • Administrative announcements

  • Promotional offers (where permitted by law)

You may opt out of promotional emails at any time by clicking the “unsubscribe” link in the email or contacting us directly.

Please note that transactional or service-related communications cannot be opted out of while you maintain an active account.


7. Sharing of Information

We do not sell, trade, or rent your Personal Information.

We may share your information only in the following limited circumstances:

A. Service Providers

We may share information with trusted third-party service providers who assist us in:

  • Payment processing

  • Website hosting

  • Email communication

  • Cloud storage

  • Technical support

These providers are authorized to use your information only as necessary to provide services to us.

B. Business Transfers

If Kalimah Center undergoes a merger, acquisition, restructuring, or asset sale, user information may be transferred as part of that transaction. We will notify users of any significant change in ownership or use of Personal Information.

C. Legal Requirements

We may disclose information if required to:

  • Comply with legal obligations

  • Enforce our Terms and Conditions

  • Protect the rights, safety, or property of Kalimah Center, our students, or others


8. Data Security

We implement appropriate technical and organizational measures to protect your Personal Information, including:

  • Secure servers

  • SSL encryption

  • Restricted data access

  • Secure payment processing systems

While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is 100% secure. Therefore, we cannot guarantee absolute security.


9. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the Personal Information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your Personal Information

  • Object to or restrict certain processing activities

  • Withdraw consent where applicable

To exercise these rights, please contact us using the details below.


10. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage users to review the privacy policies of any external websites they visit.


11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last Updated” date at the top of this page.

If significant changes are made to how we use Personal Information, we will notify users through:

  • A Website announcement, and/or

  • Email notification

Your continued use of the Website after changes are posted constitutes acceptance of the updated Privacy Policy.


12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Kalimah Center
Website: https://kalimah.code-surgeon.com/

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